We are currently recruiting for a new Night Concierge/Security Officer to become a part of the team at our prestigious Victorian mansion block in Marylebone (W1U), with 223 private residential apartments. The successful candidates will be the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way.
Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others.
Main duties and responsibilities:
- To provide a high-quality front of house, concierge and security service to the residents and guests providing a safe and welcoming environment.
- To assist with the residents, their properties and the building at all times, ensuring that the safety of all residents and visitors is maintained.
- Assist with the site fire and emergency procedures and policy and ensure all relevant preventative measures undertaken.
- Liaison with security manager for all residential and operational issues.
- To ensure that all security requests & are dealt in a timely and professional manner adhering to the relevant Assignment Instructions on every occasion.
- To enforce the building regulations to prevent or minimise risk of breach of lease or house rules.
- To work with the security Manager to implement tool box talks and other training exercises to benefit the development.
- Include tasks such as sorting out deliveries, replenishing stock levels of supplies, etc.
- Enhance collaboration with the security manager and offer support as required
- Demonstrate a commitment to participate in security training and adhere to procedures regularly as part of job expectations.
The successful candidate must have valid SIA badges.
Hours: 4 on 4 off / 19:00-07:00
Salary: £29,811 per annum or £13.65 per hour
Location: Marylebone (W1U) (nearest tube station is Baker Street or Marylebone)
If this position is of interest to you, please send your CV across.
Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
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