Senior Sales Assistant

1. Welcome and engage in conversation with customers, help them as needed and ensure high levels of customer satisfaction through excellent sales service
2. Maintain outstanding store condition and visual merchandising standards, Oversee the arrangement of window displays, shelves, and counters on a store floor
3. Manage point-of-sale processes, such discounts, price changes, and customer returns accordingly, Operating the cash register and processing sales transactions.
4. Monitor stock levels to facilitate restocking and replenishment of emptying shelves
5. Maintain an up-to-date customer database by entering customer profile details
6. Ensure compliance with established store policies and guidelines
7. Establish appropriate security measures to reduce the risk of theft or shoplifting
8. Collect cash and handle credit card transactions to process payments for purchase
9. Provide solutions to address and resolve client issues or challenges
10. Maintaining an in-depth knowledge of store products to provide suitable recommendations to customers as needed..
11. Performing basic housekeeping duties to ensure that the cashpoint, sales floor, and storeroom are well-maintained.
12. Answering telephone calls in a courteous and professional manner.
13. Unloading and unpacking store deliveries as well as attaching price tags to all store products. Stock
14. Actively manage peer and partner relationship on the local marketplace.
15. Supporting all stock operations and merchandise flow omnichannel activities

Requirements

1. Proven working experience in retail sales
2. Basic understanding of sales principles and customer service practices
3. Proficiency in English
4. Track record of over-achieving sales quota
5. Solid communication and interpersonal skills
6. Friendly, helpful, confident and engaging personality
7. Basic administration skills
8. Must be attentive to customers needs and determined to provide customer satisfaction
9. Ability to organize, prioritize, multitask, be flexible and meet deadlines
10. Basic computer skills including spreadsheets, data programs and PowerPoint
11. Ability to manage schedules and inventory

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