Ecommerce Trading Manager (Accessorize)

What will you do as a Ecommerce Trading Manager?

• Actively trade the online channel, ensuring product availability, content and marketing are optimised to achieve increased online sales.
• Liaise with the Front-end Development Team to ensure website is updated according to the plans.
• Liaise with design, creative, photo studio and content team to ensure delivery to the site.
• Liaise with the Supply Chain teams on key activities, peak periods, ecommerce packaging, returns processing, cancellations and delivery proposition.
• Liaise with Merchandising teams and retail teams in decision making around fashion finder to ensure cancellations are monitored to below the KPI.
• Work with the Digital Marketing & CRM Manager around traffic to site to ensure that KPI’s are delivered and ensure all SEO activity is supported.
• Drive site optimisation in areas such as search, funnel effectiveness etc.
• Drive the onsite functionality improvements through the IT team.
• Help shape the Accessorize digital roadmap.
• Develop personalisation and execute on site.
• Develop and manage relationship with buying teams and merchandisers to expand range available and maximize availability.
• Build effective relationships with other functions to operate effectively, such as counterparts in Monsoon, supply chain, finance etc.
• Support on joint business planning, forecasting as required.
• Ensure teamwork in an agile manner and implement culture of continuous improvements.
• Work with the Merchandising teams to ensure robust plans to drive category/trade business plan across the channels are in place.
• Ensure the ecommerce business has agreed KPIs.
• Responsible for the on-line customer satisfaction for the Accessorize brand.
• Liaise with the Customer Services Manager to ensure customer issues and performance.

What will you need to succeed as an Ecommerce Trading Manager?

• 3 years’ experience in a similar role, ideally within a fashion retailer.
• Google Analytics 4 knowledge or similar.
• Balance of numerical/analytical skills with an eye for design & creative.
• Web Platform Experience, with Salesforce experience being advantageous.
• Strong third-party management experience focused on delivery and implementation.
• An analytical and data driven mindset.
• Track record of successful Platform management and Project Delivery.
• Excellent communication both written and verbal with the ability to make good decisions and influence others.
• A resilience with a natural curiosity.
• Be customer focused.
• A problem navigator, solutions driven and determined to ‘get things done’.
• Someone who is able to articulate a vision and take the team on the journey as well as inspiring internal support as required to meet shared goals.
• Experience with A/B testing.
• Team management responsibility of one direct report.

What will we offer you in return?

• Competitive salary.
• 25 days holiday with the option to purchase additional holiday through our salary sacrifice scheme.
• Bonus day off each year after 6 months service.
• A pension that you will automatically be enrolled in after 3 months.
• Private Healthcare.
• Life assurance (subject to participating in the pension scheme).
• A flexible working approach.
• Early pay day Friday finish.
• A generous staff discount with up to 50% discount on our products.
• Interest free season ticket loans.
• Additional discounts such as Westfield discount, Taste card membership etc.

Please note all applications should include a portfolio and CV to be considered for the role advertised.

If this all sounds great and you feel you are who we are looking for, let us know and apply today!

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